OptimalShip's Helpful Shipping Tips

K. Sterrett

Recent Posts

DHL Express: How Long Does it Take to Ship Heavy Items?

Posted by K. Sterrett on Nov 5, 2021 8:04:07 AM

If you have to ship large, heavy items, we're here to help! In this article, we'll cover everything from weight limits to the cheapest way to ship heavy items and even provide you with a checklist of everything you need to keep in mind when shipping.

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The Guide to Shipping Documents Internationally

Posted by K. Sterrett on Nov 3, 2021 2:53:37 PM

Shipping documents internationally can be a stressful experience. Why? Because a different process must be followed for shipping overseas. It’s not as simple as slapping a stamp on an envelope and slipping it into the USPS slot.

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Choosing the Right Overseas Shipper

Posted by K. Sterrett on Aug 26, 2021 8:46:32 AM

If you're looking for the best international shipping companies, there are a few things that you should keep in mind before making a decision.

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Topics: International Shipping, Exports, Imports

What to Look for (and Avoid) in a Freight Forwarder

Posted by K. Sterrett on May 30, 2019 10:42:00 AM

A freight forwarder's marketing strategy -- or lack of one -- can say a lot about how they will be to work with. As you select your freight forwarder, keep these do's and don'ts in mind.

If a freight forwarder falls in the "Don't" category, be careful. You'd likely be much better off with a different freight forwarder. If a freight forwarder falls in the "Do" category, they are likely a good choice. Here are our Marketing Do's and Don'ts for how to choose a freight forwarder, followed by an infographic reference with this information.

Do's: What You Should Look for in a Freight Forwarder 

Experience

It's easy to get into the freight forwarding business, but harder to do it right. 

Country Agents

Does the freight forwarder have connections in the country you're exporting/importing from?

Correct Services

Not all freight forwarders offer the same services. Does this one have everything you're looking for?

Good References

How are the reviews across the web? Do you know anyone who uses this freight forwarder? More references are better.

Responsive

Your freight forwarder should answer the phone, emails, and any correspondence in a really reasonable amount of time.

 

Don'ts: What You Should Avoid in a Freight Forwarder

No Website

No website is a no-go. Make sure your freight forwarder has a presence online.

No Phone Number

Some freight forwarders try to save money by not providing "live" customer service, or upcharging for it. The best do not.

Lack of Reviews

Are there just no reviews across the web? They could either be silenced by the company or too new to have any yet.

Dormancy

Does the freight forwarder have a consistent online presence, or do they come and go? Watch their website for up-to-date information, as well as their blog and social media accounts -- if they have them.

Unwilling to Help

Customer service isn't helpful when they don't know what they are doing or can't help you. They should go above and beyond to help you. Don't settle for less.

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Topics: Export Basics, International Shipping, Freight Forwarder

Should You Offer Free Shipping to Your Customers?

Posted by K. Sterrett on May 23, 2019 10:12:00 AM

If you need more business, it’s likely that you’ve thought about offering free shipping to people who buy your merchandise, especially if you don’t have a storefront. It's become an increasingly demanded and popular option for customers. Amazon does it, Walmart does it, and even DollarTree offers it for shipments sent to your closest store.

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Topics: Domestic Shipping

Who is OptimalShip, and What Can We Do for You?

Posted by K. Sterrett on Aug 3, 2018 12:24:05 PM
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Topics: International Shipping

Most Commonly Used International Shipping Terms Everyone Should Know

Posted by K. Sterrett on Jun 27, 2018 11:56:10 AM

Are you confused by some of the lingo in international shipping? Abbreviations, acronyms, words that look different but mean the same thing…international shipping is tricky business, and the extensive vocabulary one must develop takes time and patience. Don’t worry, everyone must start somewhere, and we’re here to show you where.

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Topics: International Shipping

The Difference Between HS, HTS, and Schedule B Codes

Posted by K. Sterrett on Jun 6, 2018 12:33:03 PM

All of these abbreviations can be downright confusing in the shipping world, especially when it comes to codes that define your products at the customs borders. Here, we talk a little about the most commonly confused codes and when they're used.

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Topics: Export Basics, International Shipping, Import Basics

What's the Difference Between International and Domestic Shipping?

Posted by K. Sterrett on Jun 1, 2018 4:32:00 AM

 

If your company is thinking about shipping internationally, you’re probably already shipping domestically. That makes sense; it’s much easier, in almost every country, to start shipping to places within your borders. The rules are consistent within a country and packages get to where they need to go without the hassle of customs and other delays.

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Topics: International Shipping, Domestic Shipping

How to Comply with Export Laws (infographic)

Posted by K. Sterrett on May 15, 2018 2:38:25 PM

 

 

Exporting laws can be tricky, but must be followed in order to get your goods where you want them to go. We've made an infographic to help. Here are 5 steps to follow in order to comply with export laws.

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Topics: Export Basics, International Shipping